Communications
Communications
Choose how you’d like to reach us. Multiple options available for your convenience.
💬 Live Chat (SalesIQ)
Get instant responses via our live chat widget. Available on all pages.
Features:
- Real-time chat with our team
- File sharing support
- Chat history
- Available during business hours
The chat widget appears in the bottom-right corner of every page.
📱 Instant Messenger
Use Zoho Instant Messenger for direct messaging.
Features:
- Direct messaging
- Quick responses
- Message history
- Mobile app available
📧 Email Support
For non-urgent matters or detailed inquiries:
- General: hello@qially.com
- Support: support@qially.com
- Billing: billing@qially.com
Response Time: Within 24 hours (usually faster)
🎫 Support Portal
Submit and track support tickets through our Support Portal.
💳 Billing Portal
Access your billing information, invoices, and payment history.
📞 Phone Support
For urgent matters, contact your project manager directly.
Choose the communication method that works best for you. We’re here to help!